Silver Cove Guest Specialist

Job Description:

Deer Point Meadows is set to be THE premier RV Resort and Manufactured Home Community leaders, with a mission that focuses on acquiring, developing, and managing the most desirable real estate in the country.

The team at Deer Point Meadows values, and exemplifies, those that inspire, are growth minded, take ownership, want to create a positive impact, and are results driven. These values are the driving force – are you aligned?

Are you inspired to be part of a growing, evolving team of impactful professionals?
Are you driven by challenges and excited by opportunity?
Are you looking for a career with a dynamic and diverse company?
Are you ready to make an impact?

If you said YES to all the above – Deer Point Meadows wants you!

Our beautiful resort in Silver Lake is looking for dynamic, guest experience-focused, on-site specialists. The right candidates must understand the dynamics of balancing compliance and safety with exceptional guest experiences.

Responsibilities:

Essential duties include:

• Guest check-in/out
• Park compliance
• Guest concerns and incident responses
• Vendor relationships and accountability
• Reporting and partnership with corporate office
• Partnership with maintenance
• Create consistent documentation
• Concierge style customer service
• Clear and effective communication with guests, visitors, peers, leadership, and vendors.

Preferred Qualifications:

The right candidates will enjoy being part of an energetic team, exceeding guest expectations, and provide a high level of hospitality with a keen attention to detail. 

The ideal candidate will have the following skills:

• High school diploma or equivalent
• Ability to communicate effectively, orally and written
• 3+ years customer service experience (hospitality a plus)
• Bilingual in Spanish preferred
• Experience in property management preferred

Details & Application:

The Guest Relations Specialist is the face of the organization – and we are looking for the best out there. The right candidate will be people orientated, inclusive, friendly, professional, and above all service orientated.

Are you ready to make an impact? Apply today at deerpointmeadows.com or send your resume and cover letter to jointheteam@deerpointmeadows.com.

All applicants should include a resume and a cover letter highlighting why this is the position for you.