Support Specialist

Job Description:

Deer Point Meadows is set to be THE premier RV Resort and Manufactured Home Community leaders, with a mission that focuses on acquiring, developing, and managing the most desirable real estate in the country.

The team at Deer Point Meadows values, and exemplifies, those that inspire, are growth minded, take ownership, want to create a positive impact, and are results driven. These values are the driving force – are you aligned?

Are you inspired to be part of a growing, evolving team of impactful professionals?
Are you driven by challenges and excited by opportunity?
Are you looking for a career with a dynamic and diverse company?
Are you ready to make an impact?

If you said YES to all the above – Deer Point Meadows wants you!

The right candidates must understand the dynamics of balancing compliance and safety with exceptional guest and resident experiences.

Responsibilities:

Essential duties include:

• Answer calls in a timely and professional manner
• Ensure high standards of communication with residents and guests
• Daily communication and reporting to Resident and Guest Ambassadors as needed
• Partner with maintenance
• Create, update, and maintain accurate documentation
• Concierge style customer service
• Clear and effective communication with guests, visitors, peers, leadership, and vendors
• Support on-site Guest Specialists
• Handle overflow calls
• Customer service

Preferred Qualifications:

The right candidates will enjoy being part of an energetic team, exceeding guest and resident expectations, and provide a high level of hospitality with a keen attention to detail. 

The ideal candidate will have the following skills:

• High school diploma or equivalent
• Ability to communicate effectively, orally and written
• 3+ years customer service experience (hospitality a plus)
• Experience in a call setting preferred
• Bilingual in Spanish preferred
• Experience in property management preferred

Details & Application:

The Support Specialist is the voice of the organization – and we are looking for the best out there. The right candidate will be people orientated, inclusive, friendly, professional, and above all service orientated.

Are you ready to make an impact? Apply today at deerpointmeadows.com or send your resume and cover letter to jointheteam@deerpointmeadows.com.

All applicants should include a resume and a cover letter highlighting why this is the position for you.